The Legacy
& Vision

M Chocolate is the cultural-luxury chocolate house of The Marmara Hospitality Group, shaped by Istanbul heritage, artisanal craftsmanship, and a refined approach to gifting.

They have over thirty-five years of experience utilizing disciplined techniques and evolving recipes.

Yes, it is defined by artisanal craftsmanship, focusing on skilled technique and human expertise rather than industrial processes.

They prioritize artisanal production over casual 'handmade' methods, emphasizing precision, consistency, and mastery.

M Chocolate is rooted in Istanbul and operates within The Marmara ecosystem.

Ethically sourced cocoa and high-quality components selected for integrity and balance.

No, they prioritize natural composition and clarity of flavor, avoiding unnecessary additives.

Quality is a continuous standard where taste, structure, and consistency are evaluated throughout production.

It is an ongoing practice involving responsible sourcing and reducing environmental impact without exaggerated claims.

Collections are designed specifically for gifting, featuring thoughtful presentation and refined taste for various occasions.

Yes, they provide curated selections for corporate gifting, private events, and ceremonial moments.

Available through their online shop, select M Chocolate Corners, and Café Marmara locations.

Yes, they offer seasonal editions and limited expressions alongside their signature collections.

The minimum order amount for free shipping is 5,000 TL. For orders below this, a shipping fee of 300 TL applies within Turkey. For deliveries within Istanbul, a courier fee of 500 TL is applied to designated areas.

Orders are prepared under food safety standards, packaged in bubble wrap, and shipped with cooling materials/thermal bags for meltable items to ensure perfect condition upon arrival.

You can use the search bar at the top of the website with keywords like 'Praline' or 'Truffle', or browse through the category menu to select chocolate types and quantities.

Add products to your cart, click 'Complete Order', select or add a delivery address, choose a payment method (Credit Card or Bank Transfer), and approve the Distance Sales Agreement.

Nationwide delivery takes 1-3 business days (Mon-Fri). In Istanbul, same-day delivery is available 6 days a week (except Sunday) for orders placed before 2:00 PM.

You can use the 'Cancel' button on the order screen before the item is handed to the courier. Refunds are processed within 1–5 business days.

First, cancel your current order using the 'Cancel' option, then place a new order for the desired product. Contact +90 212 334 83 84 for assistance.

Credit card numbers are encrypted by Wirecard Payment and Electronic Money Services Inc. and transmitted securely to your bank; information is never shared or stored.

Yes, all prices include VAT.

Deliveries within Istanbul are handled by a private courier service, while orders outside Istanbul are shipped via Yurtiçi Cargo.

No, we do not have any branches outside of Istanbul.

No, we do not offer a cash on delivery option.

For any delivery issues, you can contact our sales representative directly at 0212 334 83 84.

As an e-invoice taxpayer, we send the invoice via email only to the person who placed the order. No physical invoice is included with the gift.

Inspect the package in front of the courier. If damaged, do not accept it and have a report recorded. Once accepted, the cargo company's responsibility ends.